Concert Ticketing Platform Ticketfly Goes Offline after Hacking Attack


Concert ticketing website Ticketfly revealed its website was taken offline Thursday morning after becoming the victim of a hacker attack.

The service first announced the outage on Twitter, confirming it had been the target of a ‘cyber incident’.

“Following recent site issues, we determined that Ticketfly has been the target of a cyber incident,” it stated. “To protect our clients and fans, and to secure the website and related data, we have temporarily taken all Ticketfly systems offline.”

In a separate statement to Variety, a spokesperson for the company said it had taken systems offline due to an “abundance of caution”, insisting that its priority was the security of client and customer data. The outage affected several of TicketFly’s clients, including the entire websites of major promoters and venues.

According to Hypebot, remnants of the code left on the website points to a hacker group called IsHaKdZ. The hackers reportedly demanded a ransom from a email address, that reads:

”Ticketfly HacKeD By IsHaKdZ. Your Security Down im Not Sorry. Next time I will publish database “backstage.” There are no reports or known instances of the leak of any internal database.

A popular ticketing service, Ticketfly was acquired by Eventbrite for $200 million a year ago from music streaming service Pandora.

As of press time, the website has now been defaced with a picture of Guy Fawkes with a warning: “Your Security Down im Not Sorry”.

Image credit: Pixabay.